Answers to Frequently Asked Questions
Frequently Asked Questions:
Orders are shipped within 3 days from the order date.
You can return your order within 14 days from the date of receipt. The return will be at your expense. Items must be returned in their original condition, unworn, unwashed, and in their original packaging. The refund will be processed within 10 days, using the same payment method as the initial purchase. We reserve the right to refuse any refund if the condition of the product is not satisfactory.
You can provide us with your new shipping address by contacting us at: shop@vicious-candy.com.
Changes will only be possible if the package has not yet been shipped.
We cannot be held responsible for any delay or loss of the package if errors were made when entering your shipping address.
An email will be sent to you at each stage of your order preparation. An email with the tracking number will also be sent to you.
ou can contact us via email at: shop@vicious-candy.com
Any modification to your shipping address will only be possible before the package is shipped. Please contact us via email at: shop@vicious-candy.com
All our orders can be shipped internationally. Shipping costs will be calculated at checkout.
We make it a priority to consolidate shipments into a single package to facilitate transportation.